Medical Marketing

Medical Marketing Services | Strategic Plans, Tricks, and Tips

March 27, 2022 / Digital Marketing, Medical Marketing / , ,

Table Of Contents

Introduction

Marketing in the healthcare space has radically transformed over the years, especially with the penetration of social media and the omnipresence of search engines. Ever-changing patient trends and the indispensability of customer experience have contributed their share in making medical marketing what it is today.

The modern patient is no longer looking only for a satisfactory care delivery experience. The needle has moved towards delighting today’s tech-savvy and uber-demanding patients through 360º patient-centric strategies.

This paradigm shift in the way medical practices operate in the highly competitive healthcare market demands the creation of a well-thought-out medical marketing strategy.

What is Medical Marketing?

Medical marketing or healthcare marketing refers to the outreach activities performed by a medical practice to reach new patients and retain existing patients through a combination of communication and branding. These activities can encompass a variety of outbound and inbound marketing techniques to build your healthcare practice brand.

In today’s healthcare market, this translates to a careful investment in a select few tools, both traditional and contemporary, stemming from an overall brand marketing strategy. This medical marketing strategy will provide a roadmap for all marketing efforts and the metrics used to measure their effectiveness.

Significance of Medical Marketing Services For Medical Practices

The adage ‘If you build it, they will come no longer holds true for a healthcare practice. Your business, no matter how much value it provides to its customers, needs to put itself out there and build awareness for its services.

Hence, the importance of a robust healthcare marketing strategy becomes paramount. You need to put together a data-driven multi-pronged content marketing and brand optimization approach in order to compete.

From a professional website and search engine optimization to a social media approach and physician referral program, you have to be on top of everything. What’s more, you cannot ignore traditional advertising campaigns either. Mastering such a variety of activities can sometimes become a headache.

That’s where a medical marketing services provider like Turnkey Mate can partner with you and help you craft a medical marketing strategy tailor-made for your practice. While you focus on providing the best possible experience to your patients, your marketing partner will take care of all the other stuff for you.

How to Strategically Implement Medical Marketing Services to Attract More Patients?

While building a medical marketing strategy takes time and can involve hundreds of techniques to choose from, here are seven key tips that can serve as a foundation and can help you grow your medical practice starting today.

1. Optimize Your Website

It’s likely you already have a website for your medical practice. But have you reviewed it of late? Does it adequately represent the breadth and depth of the medical services you offer? Does it load quickly and offer useful information to visitors in a digestible manner? And does it work equally great on mobile devices?

These aspects of a website can make or break potential patients’ perceptions of your healthcare practice. Your website is perhaps your most important spokesperson that goes to work 24/7, generating leads for your practice and providing useful content to your customers. Make sure you give the same level of care to your website as you do to provide excellent care delivery.

2. Leverage the Power of SEO

Local SEO is one of the most powerful tools you can use to ensure you are reaching relevant leads. People depend on information from Google and other search engines to make any purchasing decisions. Hence, optimizing your online presence for local SEO should be one of your top priorities.

Your medical practice should have a Google My Business (GMB) page showing complete information about the kind of medical practice you run and your address & contact information.

Your website should also be SEO-optimized to rank on Page #1. Make your website content targeted towards what users are searching for. You should also cultivate organic backlinks from reputable online websites and your internal linking should be top-notch. Lastly, Google ads should also be part of your SEO spending.

3. Invest in Physician Referrals

Inbound referrals from your contemporaries are another powerful organic marketing tool that provides a steady stream of patients convinced of your expertise. Just like backlinks, physician referrals indicate your stature as one of the leading medical practices in your area.

You need to have a proper physician referral program in place to maximize leads and cover all bases. Invest in a dedicated physician outreach team whose sole responsibility would be to connect and liaise with other medical practices in your area.

4. Develop a Social Media Marketing Strategy

Let’s face it! People spend huge amounts of time browsing social media apps like Facebook, Instagram, and Twitter. You need to be where your prospective clients are spending a good chunk of their day, right?

A robust social media marketing strategy including paid advertisements in addition to organic engagement is needed to fully leverage the stickiness that’s unique to these platforms. Hiring a dedicated social media manager to post regularly about your practice should be a good starting point.

5. Value Patient Feedback and Queries

Social proof is increasingly playing a leading role in dictating customer buying decisions. A 2020 report showed that 91% of people trust online reviews as much as personal recommendations. Relying solely on word-of-mouth can amount to online suicide for your medical practice.

Make sure your patients are leaving online GMB reviews after their experience and invest time in replying to those reviews, especially if someone faced a problem. Doing this well can do wonders for your reputation management.

A dedicated customer support team can also go a long way in maintaining your brand. If your customers are getting their queries resolved quickly and to their satisfaction, they’re sure to spread the good word.

6. Don’t Ignore Traditional Media

In the race to ace new and innovative tools to reach more patients, make sure you’re not forgetting the benefits that traditional advertising can bring in. Newspapers, television, radio, and billboards are still highly effective in generating relevant leads.

The ability to target your desired demographic is not yet lost in traditional media. A large section of the population still considers these channels an important source of information. Make sure you’re investing enough resources to nail your advertising efforts, as external marketing can cost a lot.

7. Use Thought Leadership to Build Your Brand

It’s not enough to get your website ranked on Page #1 or target 5-star GMB reviews if your physicians are not well-regarded by both patients and the competition.

If your doctors are establishing themselves as an authority in their field through platforms like LinkedIn and YouTube, it can prove to be a huge boon for your practice.

Publishing opinions on relevant industry trends can skyrocket the reputation of both your physicians and your medical practice.

Advantages of Investing in Medical Marketing Services For Your Medical Practice

We discussed the need for healthcare marketing and why it can make sense to invest in a medical marketing services provider. We also discussed how you can go about building your medical marketing strategy.

But what advantages can you hope to gain from a dedicated medical marketing services provider?

  • Measure Your ROI: Medical marketing involves a host of varied tools and techniques that can make it hard to track whether you’re getting your money’s worth or not. With access to advanced analytics tools, a medical marketing partner always has a bird’ eye view of your marketing spend and insights into what’s working and what isn’t.
  • Scale Lead Generation: Reaching more patients is easier with medical marketing but what happens when your growth starts to become a bane for your outreach effort? Partnering with a full-service provider can help you scale your lead generation efforts in tandem with your business’ growth and ensure things never get out of hand.
  • Capture Patient Mindshare with a 360º Experience: The sheer breadth of tools and platforms involved in medical marketing come together to provide more than just excellent care to your patients. They enhance the overall experience for them, encouraging them to engage more with your practice and bring healthcare closer to the industry standard for customer experience.

Wrapping Up

Medical marketing represents a goldmine of techniques to boost visibility for your brand and increase your bottom line. The online space is ever-changing and your marketing strategies need to adapt to emerging trends.

Investing in medical marketing services with a trusted provider like Turnkey Mate can help you ensure your brand is getting the attention and care it deserves.

Medical Marketing and Media | A Complete Guide for Businesses

March 27, 2022 / Digital Marketing, Medical Marketing / , ,

Table Of Contents

Introduction

Today, there is so much information available on the internet that it seems patients do not need to visit a hospital to diagnose the problem. Customers can book online appointments at your medical clinic if your website is placed at a higher place on the search engine result pages. To get your website and services ranked higher in the search results, it is essential to plan healthcare marketing strategies for building brand image and optimizing the patient experience for greater footfall and better results. Medical marketing is a complex framework that assists medical businesses in educating and communicating with prospective patients on important health information, medical agendas, messages, company services & practices, and more.

Fundamental Elements of Healthcare Marketing

For a solid and manageable foundation in the medical industry, it is essential to identify the powerful marketing elements the healthcare business can undertake. Following are the top three fundamentals of medical marketing:

Digital Marketing: Broadly, digital marketing includes everything from mobile applications to online portals & gateways. Everyone around us is connected to the digital world via social media platforms like Facebook, Google, LinkedIn, etc., or online email sites like Yahoo, Gmail, or Hotmail. Digital marketing has the power to target a pinpoint audience by blogging, advertising, hosting online events, and so much more.

Internal Marketing: Internal marketing is about gaining attention and communicating information to those who already know you, such as past patients. It is about retaining patients by enhancing their experience, inspiring patient referrals, converting inquiries, etc. It is a low-risk technique and offers a high return on investment.

External Marketing: By external marketing, you can reach out to new prospective patients by advertising. A social media campaign is an effective strategy to connect and reach out to we have We have interested customers and patients. External marketing can be expensive as compared to other elements of medical marketing but quite effective.

Marketing and Media Trends for Medical Businesses in 2021

It is vital to review the latest medical marketing trends that can help organizations in the medical field grow. Some of the notable trends are listed below:

According to a report, about 85 percent of patients rely on Google reviews and form an opinion even before booking an appointment. Therefore, it is critical to emphasize the online reputation of the business. A dedicated program can be hired to improve or create a favorable image of the provider on Google, Facebook, or a review website.

Prefer an Image or Video over Written Content: Unarguably, videos and images engage consumers better than written content primarily because of the attractive visual elements. According to several reports, consumers will spend approximately 100 minutes per day watching online videos in 2021. Another study stated that videos have higher conversion and interactions with potential clients.

Local SEO: It is important to find website loopholes to generate more traffic on the website. Even a small issue in your website can push it down on the Google result page. Effective medical SEO of your website can offer vital information and leads for a foothold in the medical business.

Strategies to Gain More Clients and Patients for Your Healthcare Business

Search Engine Optimized (SEO) Website and Blogging

Search engines like Google have simplified the online searching process for people to find and receive information that they need. Google runs a combination of algorithms before delivering webpages on the search engine results pages (SERP), which is relevant to the search index. SEO tools can identify and eliminate the loopholes in your website that prevent inbound traffic. SEO Professionals conduct website audits that can increase loading speed, resolve content issues, build meta tags, deliver better crawlability results for the audience, and so much more.

Blogging can significantly impact the quality of SEO by positioning your business’s online site as a suitable solution to customers’ queries and questions. While creating a blog, content writers use several on-page tactics like higher frequency of keywords in the content, which makes the content more appealing and eye-catching to the readers.

Social Media Marketing

Understanding social media marketing in a medical industry setting is essential. A single Facebook or Google post can create many leads for potential patients. Almost everyone, especially millennials and Gen Z, spends most of their time scrolling Facebook or Instagram timelines and making decisions based on the information available. Medical companies can create meaningful content to engage potential patients available on social media.

Following are some essential tips for effective social media medical marketing:

  • Get a gist of the target audience and devise a relevant strategy for your social media handles like Facebook, Twitter, Instagram, etc.
  • It is vital to address customer complaints and queries to gain trust and loyalty. Companies can share their contact information online for users to connect with them anytime.
  • Frequently posting health tips and medicine information on Facebook, Google, etc., are great ways to build a company’s goodwill and reputation online. Quotes and facts can also draw the reader’s attention.
  • Hosting online events on Google, Facebook, or YouTube is a great strategy to connect and share information with potential patients.

Paid Advertising and PPC Practices

All the ads that one can see on billboards, newspapers, televisions, or radios are paid services offered by a publication company to businesses. Paid advertising is generally quite specific and granular, allowing you to reach out to an audience interested in availing medical services that you offer. It is crucial to broadcast your medical practices and information across multiple and selective advertising channels.

A Pay-Pay-Click, or PPC campaign, is an online advertising strategy in which you pay a fixed fee per click. Though not expensive, it is a profitable strategy for providers to analyze which medical practices receive better results. PPC campaigns offer brilliant work insights which facilitate better decision-making and more. Social network sites like Facebook have low click rates, but the customer-targeting capabilities can make a massive difference in the medical marketing practices of the business.

Phone and Email Marketing

The main objective of e-mail and phone advertising is to give data access to customers personally and to hear customer expectations and demands. As per a study conducted by Website Builder, the role of e-mail advertising becomes 40 times more successful than Facebook and other social media platforms, when it comes to customer acquisition. Also, Tower Data states that 0ver 91% of consumers in the US read mails every day. It is one of the most functional CRM choices to maintain communication, deliver important information, and automate appointment reminders on behalf of medical providers.

Check out the top e-mail and mobile media tips that medical ventures need:

  • Consider creating ads and newsletters that can be conveniently viewed on mobile screens.
  • The online content should be eye-catching and precise.
  • Track and report metrics to improve performance and effectiveness.
  • Find ways to run audience feedback campaigns online to enhance customer satisfaction.
  • Avoid using trigger words to prevent e-mails from ending up in the spam folder.

Why Do Media Marketing Practices Interest Medical Businesses?

There are several reasons why medical providers need medical marketing media services, some of the notable factors are listed below:

  • By interacting with the audience, medical businesses can ascertain customer demands and requirements, which can help them to improve their services accordingly.
  • Social media is a powerful platform and can recognize your medical venture on the global stage.
  • Competitive advertising can keep you ahead of the local competition regarding cost, revenue, and quality of care provided.
  • Clinicians and physicians can counter online criticism & misinformation by sharing expertise on social media platforms.
  • It helps you develop and execute strategies for educating patients on strong medicinal trends and information, for example, illustrating COVID-19 solutions.

What are the top Platforms for Medical Marketing?

Google: It allows you to upload PPC ad campaigns with an intuitive set of targeting features such as keyword selection, location, language, time, and more. It enables you to reach out to people of a specific age group, time zone, etc.

Yahoo Bing Network: The YBN network offers low PPC costs and can be an excellent choice for beginners in the medicinal field. It also provides lesser competition than Google ads. As per a report study stated by Koozai, the YBN network involved powerful partners like Amazon and Microsoft, which account for 29% of the market share.

Facebook: With over 900 million daily active users, Facebook is another top-performing digital platform for medical marketing. You can create display ads, engaging content, and so much more to stay connected with the audience. According to National Research Corporation, over 40 percent of US citizens rely on Facebook for health information and related channels.

Bottom Line

Medical businesses that tend to survive in the long run must avail marketing practices to stay ahead of the local competition and increase revenue & profits. By optimizing and selecting the most suitable and accurate category of your services, you can improve your business’s online presence and your reputation in the market. The quality of the content can be the deciding factor for achieving marketing goals as it can list your business website among the top search options on a search engine. It is a cost-effective solution to generate traffic on your website and improve your online reputation.



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